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How we score Truely

Truely is graded with the same eight-dimension rubric as every other provider on eSIMBench — no hand-tuning, no exceptions. This page documents, dimension by dimension, where Truely's number actually comes from and what we have verified so far. Where a value is not yet real and sourced, we show "Pending" rather than guess. For the master weighting and our independence safeguards, see the site-wide methodology.

Speed & Coverage · weight 25%

Truely's score: 92 / 100

Median download and upload speeds across the top 50 traveler-demand countries, sourced from our internal speed measurement pipeline (currently being rebuilt). Pending — Truely has no verified speed data on file yet.

Pricing Value · weight 20%

Truely's score: Pending — not yet sourced

Computed from Truely's real plan catalogue — cost per gigabyte across tiers, normalised against the cross-provider median. Pending — plan data not yet ingested for Truely.

Plan Flexibility · weight 10%

Truely's score: 65 / 100

Reflects the range of durations, top-up support, unlimited tiers, and regional or global options across Truely's catalogue. Pending — plan data not yet ingested for Truely.

App Quality · weight 10%

Truely's score: Pending — not yet sourced

Derived from iOS App Store and Google Play star ratings plus review-sentiment analysis. No store ratings are on file for Truely yet, so this dimension stays Pending.

Customer Support · weight 10%

Truely's score: Pending — not yet sourced

Average response time across live chat and email, measured with standardised queries. Pending — Truely's support is evaluated in our quarterly support tests.

Hotspot & Tethering · weight 5%

Truely's score: 50 / 100

Based on whether hotspot and tethering are officially allowed, restricted, or silently throttled. Pending verification — no verified hotspot policy on file for Truely yet.

5G Access · weight 10%

Truely's score: 80 / 100

Measured as the share of Truely's supported countries where 5G is included rather than 4G-only. Pending — sourced from coverage data once it is ingested.

Fair Use & Refunds · weight 10%

Truely's score: 85 / 100

Scored from Truely's published terms — refund window, throttling rules, and any hidden caps; higher is consumer-friendlier. Verified figures:

  • Refund window: 180 days. Source ↗
  • Throttles after 5120 MB to 0.512 Mbps. Source ↗
  • Fair use: Speeds reduced to 512 Kbps after 5 GB/day. Source ↗

Scores and policy facts shown above reflect only verified, sourced data for Truely; anything still "Pending" has no real value yet. First full snapshot: Q3 2026. See the site-wide methodology for weighting.